Privacy Policy

Effective Date: 15-11-2025

Rangeela Designer Boutique (“we”, “our”, “us”) respects every user of our services and is committed to protecting your privacy when you use our website https://rangeeladb.com or visit our physical boutiques.

Your trust is very important to us. We will never sell your personal information to any third party, and we do not send spam. This Privacy Policy describes the information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to this Privacy Policy.

We may update this policy from time to time. Please check this page regularly for the latest version.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, billing and shipping address
• Email address and phone number
• Payment details (processed securely via payment gateway; we do not store your card/UPI details)
• Account information (if you create an account with us)

b) Non-Personal Information

• Browser type, device type, IP address, time zone
• Pages visited, search terms, and interactions with the website
• Cookies and analytics data (see Section 5)

c) In-store Data (if applicable)

• Purchase details, size preferences, or other details you share during a boutique visit.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders, payments, and deliveries
• Communicate with you about your orders or inquiries
• Provide updates, promotional offers, and newsletters (if you opt-in)
• Improve our website, products, and customer experience
• Prevent fraud, verify transactions, and ensure secure shopping
• Comply with legal obligations (e.g., accounting, tax, law enforcement requests)

3. Sharing of Information

We only share your information with trusted third parties as necessary to run our business:

• Courier & logistics partners (for shipping and tracking)
• Payment gateways (to process payments securely)
• Analytics providers (such as Google Analytics, to improve our website)
• Email/marketing tools (if you subscribe to updates)

We do not sell or rent your personal information to third parties.

4. Data Retention

• We keep your order and account information for as long as necessary to provide services and comply with legal/tax requirements.
• If you request deletion of your account or personal data, we will delete or anonymize it except where retention is required by law.

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience. Cookies help us:

• Recognize repeat visitors
• Understand site traffic and usage
• Personalize offers and shopping experience

You can disable cookies in your browser settings, but some site functions may not work properly.

6. User Data Deletion

You have the right to request deletion of your personal data.

How to request deletion:

• Email us at [email protected] with your full name, registered email, and contact number.
• We will verify your identity and process your request within 5 business days.

Exceptions:

We may retain data required for legal compliance, fraud prevention, or unresolved disputes.

7. Your Rights

You have the right to:

• Access and review your personal data we hold
• Request corrections to inaccurate or outdated information
• Opt-out of promotional communications (unsubscribe link or email request)
• Request deletion of your account and personal data (see Section 6)

8. Security

We implement reasonable safeguards (SSL encryption, secure payment gateways, limited access controls) to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.

10. Minors

Our website is intended for general audiences. Children under 18 may use our services only under the supervision of a parent or guardian.

11. Governing Law

This Privacy Policy is governed by the laws of India, and disputes shall be subject to the jurisdiction of the courts in Kochi, Kerala.

12. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us at:

Rangeela Designer Boutique

📧 Email: [email protected]

📞 Phone/WhatsApp: +91-9526914661

🏠 Shop No. C-10, First Floor, Chammany Towers Junction, opposite Metro Pillar No: 590, Kaloor, Ernakulam, Kerala 682017